Cameron Watt, Director, President & CEO of Intouch Insight Inc., speaks on the company’s leading AI customer management solutions.
“At Intouch our customer base is made up of over three-hundred brands, most of which are household names: gas stations, convenience stores, hotels, restaurants, retail, places where brands have to maintain their standards across a very broad geography. The company is focused on becoming a leader using artificial intelligence in the customer experience management space. Our mission is to build and deliver solutions to our customer to give them information which allow for actionable outcomes to improve their business. With our LiaCX platform it’s actually taking it step farther. We are not only collecting the data and analyzing the data, but we’re giving tools to our front-line employees of target industries, to help them improve their businesses in real time. Our revenues last year were 13.9 million and we have announced growth this year with our fantastic customer base. We also have patent pending on our action campaign technology. We have a number of new exciting initiatives that we want to include with our LiaCX product. Really this year is about executing on what we have done, making sure that we get that pipeline where it needs to be while we continue to stay one step ahead.” – Cameron Watt, Director, President & CEO of Intouch Insight Inc.
Intouch Insight offers customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. The Company recently added an artificial intelligence-powered CEM software to its product line to round out its complete portfolio of CEM solutions for its growing list of Fortune 500 clients.
The company is on the path to becoming a leading artificial intelligence (AI) company in the customer experience management (CEM) space.
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